FAQ
Frequently Asked Questions
Everything you need to know about booking, pricing and our services. Can't find your answer? Call us.
Booking & pricing
How quickly can you start cleaning?
Same-day service is available across Moncton, Dieppe and Riverview when our schedule allows. For regular bookings we can usually start within 24 to 48 hours. Call 506 271 4609 for the fastest answer.
How much does cleaning cost?
Every quote is free and based on the size of your space, the service you need and how often you want it. Fill out the form or call us and you will receive a clear, no-obligation price within 2 hours. No contracts and no hidden fees.
Do I need to be home during the cleaning?
That's up to you. Many visits can happen without you there, as long as we can access the space. We'll agree on access details with you when you book.
How do I pay?
Accepted payment methods are confirmed with your quote. If you have a preference, mention it in the form or ask us by phone.
What if I need to reschedule or cancel?
Plans change. Call or text us as early as possible and we'll find a new time. Our rescheduling and cancellation terms are confirmed with your quote.
Our services
Do you bring your own cleaning supplies and equipment?
Yes. All cleaning products, vacuums and equipment are included in every service at no extra cost. Eco-friendly products are available on request.
What is included in a deep cleaning?
Deep cleaning covers everything in a standard clean plus the inside of the oven, fridge and cabinets, baseboards, door frames, light fixtures, vents, grout and other hard-to-reach areas. It is ideal for spring cleaning, before guests arrive or as a first clean before starting a regular schedule.
Do you clean apartment building hallways and stairs?
Yes. We offer recurring common-area cleaning for apartment buildings and condos: hallways, stairwells, lobbies, entrances, elevators and laundry rooms. Landlords and property managers can choose weekly, bi-weekly or monthly service, and multi-building contracts are welcome.
What kind of junk do you remove?
We haul away furniture, mattresses, appliances, renovation debris, yard waste and general clutter from basements, garages, offices and estates. We load everything ourselves and dispose of it responsibly, donating or recycling whenever possible.
What if I have pets?
Let us know about your pets when you request a quote, so we can plan the visit and keep them safe and comfortable.
Trust & service area
Are you insured and bonded?
Dio Cleaning Services is fully insured and bonded, and all team members are background-checked, so your home, office or building is protected.
What if I'm not satisfied with the cleaning?
We offer a 100% satisfaction guarantee. If anything was missed, let us know within 24 hours and we will come back and re-clean it at no charge.
Which areas do you serve?
We serve Moncton, Dieppe, Riverview and the surrounding Greater Moncton area in New Brunswick, including Shediac, Memramcook and Salisbury on request.
Still have a question?
Call or text 506 271 4609, every day from 9 AM to 9 PM.
Ready for a spotless space?
Get your free, no-obligation quote in under 2 hours, or call us now. We're open every day from 9 AM to 9 PM.
